Sign In Sign Up
Support ×

Sending...

Hello! Want help from us?

Title×
Alert Message

PRIVACY POLICY


At CODECK Ltd we believe that Privacy is a fundamental right. It is in this context that we designed the privacy policy below, intended to show you how we collect, use, secure and sometimes distribute some of your personal information acquired when you visit our website.

It is therefore important that you take time to carefully read through this policy before using our website.

CODECK Ltd reserves the right to change this policy at any time for its best interest.

1.      Usage of information

We use your personal information for the following purposes:

a.      To provide you information that will allow you to use our services

b.      To automatically customize your documents with your information

c.       To alert you of software upgrades, updates, or other services from Codeck Ltd

 

2.      The information we collect 

2.1.            We collect most of the personal information directly from you when you access our website. Data may be collected in person, by telephone or electronically and is aimed at understanding our clients, their needs and improving their experience when using our services. 

 

2.2.            The volume and type of information we collect depends on the way you use our website as well as the information you make available to us. Depending on your privacy settings we may obtain the following information:

a.      The information you make available to us: By using our website you provide us with certain personal information which includes your name, telephone contact, email address, postage address where it is necessary and the business name if any.

  1. Information collected automatically: some information will be collected automatically when you use our website. This information includes your service search history, any interactions with our customer care service (information relating to the query and date of interaction may be saved), your IP address as well as your location as and when it is enabled on your device.
  2. Additionally, we collect Information from third parties:  we collect some information from persons with whom you have a relationship for example Where delivery services are provided using carrier agencies, information as to your address or location may be obtained from these agencies so as to keep your records up to date.

3.      Notice

3.1.            We will clearly inform you when information that personally identifies you (personal information) is asked for and you will have the choice to provide it or not.

 

4.      Consent

4.1.            When you provide your personal information, you consent that it can be used for the above purposes and that Codeck is an authorized holder of such information.

4.2.            If you choose not to register or provide personal information, you can still use our website but you will not be able to receive additional services or access certain areas that require registration.

4.3.            When you activate your account, you are providing your consent to occasionally receive information from us.

 

5.      Access to your information

5.1.            You are entitled to review the personal information you have provided us and ensure that it is accurate and current at all times.

 

6.      Security of information

6.1.            Codeck Ltd is strongly committed to protecting your information and ensuring that your choices are honored. We have taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

 

7.      Retention of information

7.1.            We retain information as long as it is necessary to provide the services requested by you and others, subject to any legal obligations to further retain such information.

7.2.            Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it or your account is deleted whichever comes first.

7.3.            Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law.

7.4.            The information we retain will be handled in accordance with this Privacy Policy.

 

8.      What we do with the Information you share

8.1.            Your information is never shared outside the company without your permission. Inside the company, data is stored with restricted user access.

8.2.            When you register to our website, you are asked to provide your contact information, including a valid email address. We use this information to send you updates about Codeck Ltd order confirmations and information about our services.

8.3.            In very rare instances Codeck Ltd may disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

a.      conform to the edicts of the law or comply with legal process served on Codeck Ltd or the site;

b.      protect and defend the rights or property of Codeck Ltd and its family of websites and properties; and

c.       act in urgent circumstances to protect the personal safety of users of Codeck Ltd, or its websites.

 

9.      Does CODECK privacy policy apply to linked websites?

9.1.            Our Privacy Policy applies solely to information collected on our website.

9.2.            The Site contains links to web sites of third parties, Codeck is not responsible for the actions of these third parties, including their privacy practices and any content posted on their web sites.

9.3.            We encourage you to review their privacy policies to learn more about what, why and how they collect and use personal information.

9.4.            Codeck Ltd adheres to industry recognized standards to secure any personal information in our possession, and to secure it from unauthorized access.

9.5.            However, as is true with all online actions, it is possible that third parties may unlawfully intercept transmissions of personal information, or other users of the Site may misuse or abuse your personal information that they may collect from the Site.

 

10.  Changes to this policy

10.1.        If the changes are made to our Privacy Policy, we will post these changes here so that you are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. If at any point we decide to use your information in a manner different from that stated at the time it was collected, we will notify you by email.

 

11.  Enforcement of policy

11.1.        If for some reason you believe that Codeck Ltd has not adhered to these principles, please notify us and we will do our best to promptly make corrections.

 

12.  What happens in case of a data breach?

12.1.        The website is designed to ensure that there is safety of your information at all times. However, we recognize that there is a need to have clear safety measures in place to be followed in case of any security breaches which have become increasingly common in this industry as far as the growth of the internet is concerned.

12.2.        The company shall have a duty to inform you within a reasonable time of any data breach as and when it may arise.

12.3.        The company shall also provide you with clear options available to you depending on the nature of the breach so as to ensure safe recovery of your data and account with the least inconvenience to you.

 

13.   Rights regarding the personal information collected

13.1.        Under this policy you have the following rights:

a.      You have a Right to access your personal information so to be able to make changes, update and even delete any of your information.

  1. You have a right not to provide certain information, even though it may be necessary for you to use our services.
  2. Where you do not wish to receive emails or notifications from us or want to stop receiving them, you have the right to freely opt out at any point in time by notifying us of your intention to do so.
  3. At any time where you no longer feel interested in our services, you have a right to delete your account along with your personal information.

14.  Questions or comments

14.1.        If you have questions or comments about this privacy policy, E-mail us at info@codeck.rw